Most Frequently Asked Questions

Here are some of the most frequently asked questions that people are asking when they are seeking information on GPS vehicle trackers and fleet management. As always, we’re here to help and assist to everyone who is interested in GPS tracking and related services.

What is GPS vehicle tracking?

Global Position System (GPS) is a satellite navigation technology that uses radio signals and can communicate the location of the GPS tracking device installed in your vehicle.

How does GPS vehicle tracking work?

GPS vehicle tracker will be installed into your vehicle and it sends the information data to a satellite. This then sends the information to our server which you have access to and there you can then see your vehicle you want to track in phone or desktop application.

What affects GPS accuracy?

Many factors may affect how accurate your GPS is. The atmosphere, the ionosphere and the position of your receiver could all affect GPS accuracy. Any buildings, natural structures or heavy foliage that obstructs the GPS’ view of the sky may decrease the position accuracy.

How to install a GPS vehicle tracking device?

Our tracking devices are one of the most user-friendly in their installation. The devices can be installed on any vehicle in a matter of 15-30 minutes.

What is plug n’ play vehicles GPS tracker?

The plug n’ play tracking devices can be installed easily in few minutes on any vehicle , including cars, vans, pick-ups, trucks, scooters, motorcycles and heavy equipments.

Where do GPS trackers work?

Our GPS trackers have been tested to work all over the Philippines.

Does GPS tracking device work outside GSM coverage area?

From time to time you will find yourself travelling through areas that don’t have any network coverage, when this happens the most GPS units will automatically store the vehicle tracking information and send it when your driver re-enters the coverage area.

How about Data privacy?

Your system administrators are in control of your data. Only the system administrators can see your accounts and information of all branches. If you have an enterprise situation with multiple branches, it can be setup so headquarters has system administrator access to view everything, while branches only have access to their vehicles and relevant information.

How accurate is GPS vehicle tracking?

The tracking system is accurate to 2-10 meters on a map. So by looking at a map of your vehicle, you could tell which street the vehicle is driving on.

What mobile operator tracking devices use?

Our GPS trackers works with all Philippine operators.

How long Geckram Technologies Inc. has been in this business?

We are a private family company and have been in business with our own name for over ten years, one of the long standing Filipino GPS vehicle provider in the Philippines. However, we started as a subcontractor of GPS vehicle trackers to foreign manufacturers already in 2002. Since then we have been focusing on GPS vehicle tracking business in the Philippines.

Does GPS vehicle tracker needs SIM card?

Yes, think of your GPS vehicle tracker as another mobile phone. You insert a SIM card and that phone number is where you send your text messages to.

Does GPS tracker work abroad?

Yes it works, but pay attention to SMS and data roaming fees and conditions.

Does the GPS vehicle tracker detect speeding?

Yes, in fact you can set up the virtual speed limit to your GPS vehicle tracker.

How long installation of one GPS vehicle tracker takes?

For the qualified GPS vehicle tracker installer about 15 to 30 minutes

How long does it take for the unit to get its position?

With ideal conditions 1 to 5 minutes the first time you use the unit. The unit can re-establish its location in a few seconds.

Is there contract that will make me pay for years?

No. No. No! Again, we want DO NOT CHARGE any additional expenses, that comes as surprise, after you have purchase GPS tracker from us.

Do you charge extra for using your mobile GPS tracking application?

We have both an online application and mobile app for you to access your GPS tracking information and reports. Both are free of charge.

Do you offer customer support?

All our customers enjoy free & fast technical support. We pride ourselves on the fact that a real live human customer support that serves our customers all over the Philippines.

How long does the back-up battery last?

One day with constant usage and weeks with limited activity. This is determined by how much and how often the GPS vehicle tracker unit is sleeping and sending and receiving data.

Is there a warranty for the GPS tracking devices?

Yes, all of our GPS tracking devices have warranty from 1 to 2 years.

What if I go inside a building and lose GPS signal?

Your GPS vehicle tracking device stores your location when you enter the building and once outside and moving it will start updating your location again. The same applies to tunnels and other clear sky obstructions.

Can I install the GPS vehicle tracking devices myself?

Yes, you can. All you need is a basic knowledge of the car’s electrical system and some basic tools. Our GPS devices always come with instructions on how to install. You can also check our product-specific www-page for installation information.

Does your phone application allow me to track my driver’s speed and behaviour?

Yes, some of the most common features used are location, stops, nearest landmarks, crossing allowed area and speed limits.

How can I become an authorized dealer of your GPS vehicle trackers?

Click here to obtain more information:

Does GPS vehicle tracker works if my car is switched off?

Our GPS vehicle trackers come with a backup battery that stores charge and ensures the tracking reports continue being sent to our system while car is switched off.

Can I get vehicle reports of the previous days, weeks or months?

Vehicle reports, generated your GPS vehicle tracker, are stored in the server without getting deleted, therefore even annual reports and monthly reports can be generated whenever required.

How the GPS vehicle tracker is powered?

The GPS vehicle device is powered by the vehicle’s battery. It also has its own built-in backup battery in case it does not receive power from the vehicle battery for some reason.

What is the best location to install the GPS vehicle tracker in the vehicle?

GPS vehicle trackers should be hidden from view of the drivers and passengers, usually installed inside the dashboard of your vehicle. In any case you have preference on where you want to have the tracker installed, you may advise our installers.

What are local landmarks?

Local landmarks are commonly known man made elements, such as well known buildings, hotels, churches, schools, hospitals, shopping malls, passenger terminals, major interchanges, gasoline stations, tourist attractions, toll gates, sport arenas etc.. Our local landmarks are are carefully chosen and verified to give the best possible, easy-to-understand answer for the question: Where is/are my vehicle right now.

Are local landmarks available in every island of the Philippines?

Our local landmarks are available for every corner of the Philippines; from smallest villages to biggest cities.

Get the best GPS tracking solutions in the Philippines!