Most Frequently Asked Questions
Here are some of the most frequently asked questions that people are asking when they are seeking information on GPS vehicle trackers and fleet management. As always, we’re here to help and assist to everyone who is interested in GPS tracking and related services.
Global Position System (GPS) is a satellite navigation technology that uses radio signals and can communicate the location of the GPS tracking device installed in your vehicle.
GPS vehicle tracker will be installed into your vehicle and it sends the information data to a satellite. This then sends the information to our server which you have access to and there you can then see your vehicle you want to track in phone or desktop application.
Many factors may affect how accurate your GPS is. The atmosphere, the ionosphere and the position of your receiver could all affect GPS accuracy. Any buildings, natural structures or heavy foliage that obstructs the GPS’ view of the sky may decrease the position accuracy.
Our tracking devices are one of the most user-friendly in their installation. The devices can be installed on any vehicle in a matter of 15-30 minutes.
The plug n’ play tracking devices can be installed easily in few minutes on any vehicle , including cars, vans, pick-ups, trucks, scooters, motorcycles and heavy equipments.
Our GPS trackers have been tested to work all over the Philippines.
From time to time you will find yourself travelling through areas that don’t have any network coverage, when this happens the most GPS units will automatically store the vehicle tracking information and send it when your driver re-enters the coverage area.
Your system administrators are in control of your data. Only the system administrators can see your accounts and information of all branches. If you have an enterprise situation with multiple branches, it can be setup so headquarters has system administrator access to view everything, while branches only have access to their vehicles and relevant information.
The tracking system is accurate to 2-10 meters on a map. So by looking at a map of your vehicle, you could tell which street the vehicle is driving on.
Our GPS trackers works with all Philippine operators.
We are a private family company and have been in business with our own name for over ten years, one of the long standing Filipino GPS vehicle provider in the Philippines. However, we started as a subcontractor of GPS vehicle trackers to foreign manufacturers already in 2002. Since then we have been focusing on GPS vehicle tracking business in the Philippines.
Yes, think of your GPS vehicle tracker as another mobile phone. You insert a SIM card and that phone number is where you send your text messages to.
Yes it works, but pay attention to SMS and data roaming fees and conditions.
Yes, in fact you can set up the virtual speed limit to your GPS vehicle tracker.
For the qualified GPS vehicle tracker installer about 15 to 30 minutes
With ideal conditions 1 to 5 minutes the first time you use the unit. The unit can re-establish its location in a few seconds.
No. No. No! Again, we want DO NOT CHARGE any additional expenses, that comes as surprise, after you have purchase GPS tracker from us.
We have both an online application and mobile app for you to access your GPS tracking information and reports. Both are free of charge.
All our customers enjoy free & fast technical support. We pride ourselves on the fact that a real live human customer support that serves our customers all over the Philippines.
One day with constant usage and weeks with limited activity. This is determined by how much and how often the GPS vehicle tracker unit is sleeping and sending and receiving data.
Yes, all of our GPS tracking devices have warranty from 1 to 2 years.
Your GPS vehicle tracking device stores your location when you enter the building and once outside and moving it will start updating your location again. The same applies to tunnels and other clear sky obstructions.
Yes, you can. All you need is a basic knowledge of the car’s electrical system and some basic tools. Our GPS devices always come with instructions on how to install. You can also check our product-specific www-page for installation information.
Yes, some of the most common features used are location, stops, nearest landmarks, crossing allowed area and speed limits.
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Our GPS vehicle trackers come with a backup battery that stores charge and ensures the tracking reports continue being sent to our system while car is switched off.
Vehicle reports, generated your GPS vehicle tracker, are stored in the server without getting deleted, therefore even annual reports and monthly reports can be generated whenever required.
The GPS vehicle device is powered by the vehicle’s battery. It also has its own built-in backup battery in case it does not receive power from the vehicle battery for some reason.
GPS vehicle trackers should be hidden from view of the drivers and passengers, usually installed inside the dashboard of your vehicle. In any case you have preference on where you want to have the tracker installed, you may advise our installers.
Local landmarks are commonly known man made elements, such as well known buildings, hotels, churches, schools, hospitals, shopping malls, passenger terminals, major interchanges, gasoline stations, tourist attractions, toll gates, sport arenas etc.. Our local landmarks are are carefully chosen and verified to give the best possible, easy-to-understand answer for the question: Where is/are my vehicle right now.
Our local landmarks are available for every corner of the Philippines; from smallest villages to biggest cities.